Duo is here and if you’re not yet using Duo to authenticate to your Swarthmore College accounts and systems, then it’s time to get on board! As our CITO, Joel Cooper, said in his email to the faculty and staff a … Continue reading Get Duo, but be prepared!
Duo enhances the security of your online data and privacy. This year, the entire Swarthmore community will be enrolled, and we’re here to show you how easy … Continue reading This Is How We Duo IT
Swarthmore’s website has several great resources for supporting and allying with the LGBTQ+ community. We wanted to share a few ways to demonstrate your commitment to and … Continue reading Ways to Be Better LGBTQ+ Allies
Although it may seem like the beginning of the 2017-2018 year is a long way off, we’ve already been hard at work planning sessions for the Swarthmore College community. Whether it’s getting acquainted with your new Windows 10 machine (if … Continue reading Back To School Sessions
Here’s something you might not have known: For the past 3+ years we’ve been tweeting out little ways to make your digital life easier, especially focusing on often-used software tools here at Swarthmore. You don’t need to be a Twitter user to see these, either — you can read them right on our ITS front page or on our @SwarthmoreITS Twitter page. On Tuesdays at noon (Eastern) we usually tweet out tips (some recent ones include a cybersecurity phishing quiz and a browser-checking tool to keep your browser(s) and plugins up-to-date easily. On Wednesdays at noon (Eastern) we usually tweet … Continue reading Little Ways to Make Things Easier
Ever wonder what the folks at the Help Desk answer most often? Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: http://bit.ly/itstrainings 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10