Category: Workshops and Training

Faculty/Staff, Help Desk, Learning Technology, News, Student Engagement, Students, Workshops and Training
Burgundy background, tech images, and text that reads 'ITS Insider'

ITS Insider September 2026 – Welcome Back Edition

Damaris Colon

The ITS Insider is the Help Desk newsletter. This month’s newsletter welcomes back Swarthmore students, faculty, and staff with new and important updates out of ITS including: ITS’s move back to Beardsley, the new way of printing for students, student led Dinner & Learn sessions, and more. We also give a preview of what topics are covered in this Fall’s Lunch and Learn sessions for faculty and staff. Continue reading ITS Insider September 2026 – Welcome Back Edition

Email, Email, Calendaring, & Collaboration Tools, Faculty/Staff, Google Apps, Help Desk, News, Student Engagement, Students, Workshops and Training
Burgundy background, tech images, and text that reads 'ITS Insider'

ITS Insider May 2026 – Seniors Edition

Christina Webster

This month’s newsletter is all about Seniors with topics covering backing up Google data, sending post grad email responses, setting up mail forwarding, and saving email and Google Drive files. We also give a preview of what topics are covered in this summer’s Lunch and Learn sessions for faculty and staff. The ITS Insider is the Help Desk newsletter which includes timely topics and events. Continue reading ITS Insider May 2026 – Seniors Edition

Faculty/Staff, Help Desk, News, Security, Software, Students, Tips, Workshops and Training
Burgundy background, tech images, and text that reads 'ITS Insider'

ITS Insider April 2026

Damaris Colon

This month’s newsletter includes articles on Preparing for graduation, Mac Office 2019 upgrade to 365, How to spot phishing emails, Keeper Password Manager, How to keep cool with a neck fan, and the upcoming ITS Lunch & Learn Sessions on improving computer battery life. The ITS Insider is the Help Desk newsletter which includes timely topics and events. Continue reading ITS Insider April 2026

Faculty/Staff, Hardware Repair, Help Desk, Network, News, Replacement Cycle, Security, Social Media, Students, Tips, Workshops and Training
Burgundy background, tech images, and text that reads 'ITS Insider'

ITS Insider March 2026

Damaris Colon

The ITS Insider is the Help Desk newsletter which includes timely topics and events. This month it includes articles on the do’s and don’ts of safe travel, connecting to eduroam after being away from campus, ways to avoid breaking your MacBook screen, preparing your laptop for service, the Oura Ring, the upcoming sessions on computer replacements and Keeper password manager, and following us on Instagram. Continue reading ITS Insider March 2026

Faculty/Staff, Help Desk, LinkedIn Learning, News, Tips, Voicemail, Workshops and Training, Zoom
Burgundy background, tech images, and text that reads 'ITS Insider'

ITS Insider January 2026

Damaris Colon

January’s newsletter answers the question, “To update or not to update” (Windows OS)?, Is it “Greenlight, go!” (for Tahoe) and how to update macOS without upgrading, Microlearning with LinkedIn Learning, adding a temp Zoom phone voicemail greeting via holiday hours, turning your smartphone into a webcam, and the spring ITS Lunch & Learn Series. The ITS Insider is the Help Desk newsletter which includes timely topics and events. Continue reading ITS Insider January 2026