January 13, 2020 Sometimes folks wonder about how we do things here in ITS. For example, how do we keep track of the hundreds of calls that come into the Help Desk daily and then get them to the right … Continue reading Behind the scenes in ITS: New call tracking system!
ITS is pleased to announce our new Adobe Creative Cloud licensing and self-service app, Creative Cloud Desktop! After November 2019, Swarthmore Faculty and Staff will use a new Adobe sign-in method. The next time you launch an Adobe application like … Continue reading Adobe Creative Cloud Sign-In
Creating podcast assignments can be an alternative way for students to gain skills in writing, communication, collaboration, and creativity. The podcasting format allows students to gain effective communication skills while exploring the additional use of technology. Podcasts are often stand-alone … Continue reading Creating a Podcast Assignment
Apple will release macOS 10.15 this month (October 2019) and is offering the operating system as a free upgrade on supported Apple hardware. New computers will ship with the new operating system this Fall. ITS Recommendation Information Technology Services (ITS) … Continue reading ITS Recommendation for macOS 10.15 Catalina
You or your department, club, team, or other group might already be using Twitter. Here is a small tip for you to help wade through the … Continue reading Twitter Lists: Curating Your Experience
An intrepid and diverse group of students successfully took on a number of Summer Projects for Educational E-Development, working with faculty and staff to the benefit of the campus community. Alice Huang, Bilal Soukouna, Helen Huh,Katherine Knox and Steven Fernandez met with Librarians, … Continue reading SPEED 2019 Projects