This month’s newsletter is all about Seniors with topics covering backing up Google data, sending post grad email responses, setting up mail forwarding, and saving email and Google Drive files. We also give a preview of what topics are covered in this summer’s Lunch and Learn sessions for faculty and staff. The ITS Insider is the Help Desk newsletter which includes timely topics and events. Continue reading ITS Insider May 2026 – Seniors Edition
February’s newsletter includes articles on classroom displays, minimum DUO Mobile app requirements, presentation design tools, using Google Docs to draft emails, using a cell phone security lanyard when traveling, and the spring ITS Lunch & Learn Series. Continue reading ITS Insider February 2026
“I have the power!” – Dolph Lundgren as He-Man in He-Man and the Masters of the Universe That quote pretty much sums up what it means to be an Information Technology Student Associate (ITSA). All of the technology related tasks … Continue reading ITSAs: Heroes at the Help Desk [One of the many]
The ITS Service Portal has a mobile app. You can reach all of ITS through the Freshservice mobile app! Login and stay connected to ITS and the Help Desk. You can access “How To” articles, FAQs, and troubleshooting articles. It … Continue reading Swarthmore ITS – there’s an App for That!
Zoom Phone has some nice features to provide greater calling and collaboration flexibility. Today, we’ll highlight Meet, Conference, and Flip! While on a call in the Zoom Phone app, use in-call controls to instantly elevate a call to a meeting, … Continue reading Elevate your Zoom Phone experience with Meet, Conference, and Flip!
Did you know your phone and voicemail have web portals? Anyone assigned a phone extension can manage their Cisco phone and voicemail through a web portal, using their Swarthmore credentials. Shared phone extensions and extensions assigned to a department, do not have web portals. The Cisco Self Care Portal allows you to manage various phone features, like Call Forwarding (for any extension on your phone), Speed and Abbreviated Dials, Call History, and updating the phone’s location (description). From off-campus, you’ll need to connect to VPN, before going to the Self Care Portal web page. Note: the first time you connect … Continue reading Your phone & voicemail web portal, learn what you can do
