Ever wonder what the folks at the Help Desk answer most often?  Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: http://bit.ly/itstrainings 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10