The ITS Insider is the Help Desk newsletter which includes timely topics and events. This month’s newsletter covers articles on running updates for both Windows and Mac, Micro-learning with LinkedIn Learning, updating your Zoom phone voicemail for holidays, and the spring ITS Lunch & Learn Series. Continue reading ITS Insider January 2026
ITS recently enabled the Zoom AI Companion feature for Swarthmore’s Zoom account. The Zoom AI Companion can automatically take meeting minutes and allow attendees to ask questions about the meeting content. This feature is particularly useful for latecomers to catch … Continue reading Zoom AI Companion
Zoom Phone has some nice features to provide greater calling and collaboration flexibility. Today, we’ll highlight Meet, Conference, and Flip! While on a call in the Zoom Phone app, use in-call controls to instantly elevate a call to a meeting, … Continue reading Elevate your Zoom Phone experience with Meet, Conference, and Flip!
Welcome, friends. As the Fall Semester begins, we wanted to share with you the many ways ITS will support our campus community. This is a long post with a lot of information. For organizational purposes, we have broken down the … Continue reading Changes by ITS for Fall Term, 2022
If you have to record one or more of your classes for students who may be in isolation or quarantine, you can share your videos with your students through the Zoom integration with Panopto or the Panopto recorder application installed … Continue reading Sharing Panopto Videos With Students Who Need to Miss Class?
You may have noticed that your Zoom sessions no longer have the words “Closed Captions” under the CC button. Instead, you will now see “Live Transcript”. This is because Zoom now provides the ability to provide transcripts of speech as … Continue reading Live transcription now available in Zoom
