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Changes by ITS for Fall Term, 2022

Welcome, friends.  As the Fall Semester begins, we wanted to share with you the many ways ITS will support our campus community. This is a long post with a lot of information.  For organizational purposes, we have broken down the … Continue reading Changes by ITS for Fall Term, 2022

A person pointing at a sign that reads "Cybersecurity is everyone's job. Including yours."

Ten Ridiculously Fun Resources You Can Use to #BeCyberSmart this October and Beyond

Sorry for the clickbait. I know these are always never the most fun things you could be doing. I mean, unless you find this stuff to be scintillating. I’m not judging! Why would I yuck your yum? But being safer … Continue reading Ten Ridiculously Fun Resources You Can Use to #BeCyberSmart this October and Beyond

Status Report on Friday’s Campus Network Outage

For much of this spring semester ITS staff have been chasing down several issues causing network instability.  One of the causes was failing fiber optic cable which has been located and replaced. We also identified a bug in the network operating system running on some of our core network switches.  We have been working with Juniper engineers (Juniper is the company that manufactures our networking equipment) for several weeks to identify and fix the problem.  This may sound like a lot of time but this is a complicated issue and had to be escalated through Juniper technical support. Last Friday … Continue reading Status Report on Friday’s Campus Network Outage

The Help Desk Top 10

Ever wonder what the folks at the Help Desk answer most often?  Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: http://bit.ly/itstrainings 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10

Internet/VPN Maintenance Wednesday 2/22/12 at 6 PM

ITS will be conducting brief maintenance on the Internet connection tomorrow, Wednesday, February 22nd. Between 6:00 and 6:30 PM, there will be a 15 minute Internet outage. VPN connections will also be interrupted at this time. Note: The ITS maintenance window for short, non-critical interruptions in network services is Wednesday from 6-7 PM. These will be announced when required. Continue reading Internet/VPN Maintenance Wednesday 2/22/12 at 6 PM