ITS cautions against upgrading to macOS Sierra

Apple has just released its newest macOS Sierra operating system, and made it available as an automatic download to customers running OS X El Capitan in order to encourage them to update. If you have a Swarthmore issued computer, do not allow Sierra to install. Upgrading the operating system can break certain features, including the ability to log in with your Swarthmore account. If you need your Mac operating system upgraded, in order to use a feature that is currently unavailable, contact the Help Desk in Beardsley 110. Customers who have auto downloads enabled will see macOS Sierra start to … Continue reading ITS cautions against upgrading to macOS Sierra

ITS Recommendation for Windows 10

Microsoft released Windows 10 on July 29th, 2015 and is offering the operating system as a free upgrade to eligible Windows 7 and 8.1 installations for one year. ITS Recommendation Information Technology Services (ITS) will support personally-owned Windows 10 devices on our network and with supported College software.  ITS strongly recommends that College community members thinking of upgrading to Windows 10 adopt a “wait and see” approach, continuing to use earlier supported versions of Windows (Windows 7 Service Pack 1 and Windows 8.1) until the initial bugs and compatibility issues in Windows 10 are identified and fixed. At this point … Continue reading ITS Recommendation for Windows 10

Windows 10 at Swarthmore

Microsoft will release Windows 10 on July 29th, 2015 and is offering the operating system as a free upgrade to existing Windows 7 and 8.1 installations for one year. ITS Recommendation ITS strongly recommends that College community members thinking of upgrading to Windows 10 adopt a “wait and see” approach, continuing to use earlier supported versions of Windows (Windows 7 Service Pack 1 and Windows 8.1) until the initial bugs and compatibility issues in Windows 10 are identified and fixed. After the official release is tested, Swarthmore College’s full recommendation for Windows 10 will be posted to the ITS Blog. Information … Continue reading Windows 10 at Swarthmore

Use Firefox for Banner INB

Google Chrome Version 42 was released in April 2015.  The latest release of the Chrome web browser blocks Oracle’s Java plugin by default. Swarthmore College’s Banner system requires Java.  Information Technology Services recommends using the Mozilla Firefox web browser to access Banner INB (Internet Native Banner). If you do not already have Firefox on your workstation, it can be downloaded from Mozilla’s website: https://www.mozilla.org/en-US/firefox/new/ If you have any questions, please contact the ITS Help Desk (help@swarthmore.edu). Continue reading Use Firefox for Banner INB

Make the Most out of your Mac

Learn tips and tricks for customizing your Mac, and making it work better for you! The ITS Help Desk is offering two 45-min sessions to help you get the most out of your Mac. Part one (Nov. 11th) covers tips and tricks, and customizations; while part two (Nov. 12th) focuses on troubleshooting common Mac problems. These sessions are for Mac users, Mac enthusiasts, and anyone else who wants to learn more about how Macs work. You can come to one or both sessions, and bring your Mac along. Events will be in McCabe 306, from 5:00-5:45pm, on Nov. 11th and … Continue reading Make the Most out of your Mac