Phishing Examples

Phishing is a common experience for email users these days. Swarthmore email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Swarthmore ITS Staff. However, you should know that ITS will never, ever request your password!? Emails requesting your password or other personal data should simply be deleted upon receipt. Below are some different types of phishing emails received here at Swarthmore: <!–more–> Subject: Dear swarthmore.edu Email Account Owner From: Admin Help Desk Date: November 28, 2008 6:41:35 AM EST To: xxx@swarthmore.edu … Continue reading Phishing Examples

IT Associate Training August 17-21

Beginning Monday, August 17th, about 30 students are attending a week-long, intensive training program to prepare them to work as IT Associates this year.? The students will participate in workshops to learn common support and troubleshooting techniques for network registration, wireless configuration, printing, Swatmail, voicemail, software installation, and virus detection and cleaning.? In addition, they will participate in group projects to plan for Move In Day and create user education materials for popular College systems. The first big initiative for the IT Associates will be to “storm the dorms” on Move In Day to help incoming students connect their computers … Continue reading IT Associate Training August 17-21

Phishing via Facebook (i.e., Phacebook)

There have been numerous reports of phishing attempts this past weekend being propagated throughout Facebook. Facebook users are receiving messages that contain a link in a format similar to: tinyurl.com/….. Clicking on the link (or previewing it) will redirect you to a malicious site which impersonates the Facebook login page in an attempt to steal your Facebook credentials. In addition, many of these malicious sites will attempt to silently infect your computer. If you receive any Facebook messages like this, simply delete them without clicking on the link. In general, while making on-line life easier, tinyurl links make it far … Continue reading Phishing via Facebook (i.e., Phacebook)

ITS Notice 5/22/09: No Access to Stored Voicemail Tuesday 5/26 from 8 AM – 1 PM

ITS will be doing maintenance on the voicemail system on Tuesday, May 26 from 8 AM to 1 PM.? During this time, there will be no access to voicemail left on the system prior to 8 AM that day.? New voicemail left during the maintenance window can be accessed as usual.? After maintenance is complete, access to all voicemail will be possible.? No voicemail will be lost. Continue reading ITS Notice 5/22/09: No Access to Stored Voicemail Tuesday 5/26 from 8 AM – 1 PM