Sticky post
The ITS Insider is the Help Desk newsletter which includes timely topics and events. This month it includes articles on the do’s and don’ts of safe travel, connecting to eduroam after being away from campus, ways to avoid breaking your MacBook screen, preparing your laptop for service, the Oura Ring, the upcoming sessions on computer replacements and Keeper password manager, and following us on Instagram. Continue reading ITS Insider March 2026
Friends, as we embark on a much-deserved winter break, ITS would like to express our sincere appreciation for the many ways you support our community. In addition to our ITS colleagues, we want our entire community to enjoy a relaxing … Continue reading ITS Support During Winter Break 2022-2023
Welcome, friends. As the Fall Semester begins, we wanted to share with you the many ways ITS will support our campus community. This is a long post with a lot of information. For organizational purposes, we have broken down the … Continue reading Changes by ITS for Fall Term, 2022
Sorry for the clickbait. I know these are always never the most fun things you could be doing. I mean, unless you find this stuff to be scintillating. I’m not judging! Why would I yuck your yum? But being safer … Continue reading Ten Ridiculously Fun Resources You Can Use to #BeCyberSmart this October and Beyond
Welcome, friends. We wanted to acknowledge the various ways our lives have been changed by COVID-19, and to share the ways ITS has changed in order to best meet the changing needs of our campus community. We want to acknowledge … Continue reading Changes by ITS for Fall Term, 2021
For much of this spring semester ITS staff have been chasing down several issues causing network instability. One of the causes was failing fiber optic cable which has been located and replaced. We also identified a bug in the network operating system running on some of our core network switches. We have been working with Juniper engineers (Juniper is the company that manufactures our networking equipment) for several weeks to identify and fix the problem. This may sound like a lot of time but this is a complicated issue and had to be escalated through Juniper technical support. Last Friday … Continue reading Status Report on Friday’s Campus Network Outage
