Here’s something you might not have known: For the past 3+ years we’ve been tweeting out little ways to make your digital life easier, especially focusing on often-used software tools here at Swarthmore. You don’t need to be a Twitter user to see these, either — you can read them right on our ITS front page or on our @SwarthmoreITS Twitter page. On Tuesdays at noon (Eastern) we usually tweet out tips (some recent ones include a cybersecurity phishing quiz and a browser-checking tool to keep your browser(s) and plugins up-to-date easily. On Wednesdays at noon (Eastern) we usually tweet … Continue reading Little Ways to Make Things Easier
We recently heard from one of the nearly 700 of you who are already using lynda.swarthmore.edu to help you learn on your own schedule. Brady White ’15 has been using Lynda.com videos to help learn how to use SolidWorks 2014, a program that allows you to design objects to be printed on a 3D printer. Brady reports that the selectable table of contents, the 10-second-rewind button, and the ease of following along with the video are his favorite parts of using the software. Lynda.com is a great resource for doing your work better and also for learning things outside of … Continue reading Lynda.com, in 3D
The Client Services team belatedly welcomes Oliver Hollocher-Small to the team! Oliver joined us on July 29 and brought along a jack-of-all-trades set of troubleshooting abilities to complement his contagious smile (not pictured). A Philadelphia native, Oliver is also interested in road and mountain biking, tree-climbing (he was an arborist for ten years!), and motorcycles. We are delighted to have Oliver as a member of the Swarthmore community. Continue reading ITS welcomes Oliver Hollocher-Small to the Client Services team
Ever wonder what the folks at the Help Desk answer most often? Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: http://bit.ly/itstrainings 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10
Liquid Spills on Portable Computers Spilling a liquid on your laptop can be a real problem, but accidents happen and there are a few steps you can take to minimize the damage. Most importantly, don’t try to restart the computer if it has shut down. If the computer is still running, perform a forced shutdown by pressing and holding down the power button until the computer shuts off. (Count to ten slowly while you hold down the power button). Next, the battery should be removed. If you have a Dell or almost any other brand of PC this is easy … Continue reading If You Spill Something, Say Something.