January 13, 2020 Sometimes folks wonder about how we do things here in ITS. For example, how do we keep track of the hundreds of calls that come into the Help Desk daily and then get them to the right … Continue reading Behind the scenes in ITS: New call tracking system!
Welcome or welcome back, all! In July, we detailed the change from Lynda.com to LinkedIn Learning that all higher education institutions have made or will be … Continue reading Little Change, Large Bird, Larger Tantrum: “The Red Swan”
Our Academic Technology team just finished upgrading Swarthmore’s Moodle site to version 3.7 this summer. This update provides the college with the latest features and security updates. This version does not have major changes but does have some features that … Continue reading What’s New in Moodle for Fall 2019
For much of this spring semester ITS staff have been chasing down several issues causing network instability. One of the causes was failing fiber optic cable which has been located and replaced. We also identified a bug in the network operating system running on some of our core network switches. We have been working with Juniper engineers (Juniper is the company that manufactures our networking equipment) for several weeks to identify and fix the problem. This may sound like a lot of time but this is a complicated issue and had to be escalated through Juniper technical support. Last Friday … Continue reading Status Report on Friday’s Campus Network Outage
Google has announced that it is upgrading Gmail and adding in new features, but don’t worry, we have you covered. A lot of the changes will be visual, as Gmail is getting a facelift to better match both Drive and … Continue reading Gmail is Getting an Upgrade
Swarthmore ITS just updated our Moodle site to version 2.8 from version 2.6. Some highlights from the upgarde include: An improved gradebook with a easier to use grader report, additional grading options, and new grade history report. A new text editor that is easier to use and includes accessibility checking functions. In addition, the text editor auto-saves your work as you type. Easier quiz creation tools and ability for students to upload files for essay questions For more information on the new features, you can check out the release notes at Moodle.org: New features in Version 2.7 New features in Version 2.8 Continue reading New Features in Moodle for Fall 2015