Classrooms get brighter video projectors

Over the summer, Media Services worked with contractor Total Video Products to install new video projectors in various classrooms around campus. The new Sony projectors are 15% brighter than the model they replace. With brighter projectors, instructors will be better able to project video images on the screen while keeping a greater number of lights on in the classroom as well as having the option of opening more window shades. Swarthmore College now has 70 smart classrooms and seminar rooms around campus. Smart classrooms have audio and video components that can be controlled from a single interactive touch panel in … Continue reading Classrooms get brighter video projectors

How do I transfer a call on my Cisco phone?

I’ve had a new Cisco phone on my desk for over a year but didn’t learn how to transfer a phone call until today. It’s simple: While on the call, press the soft key “Transfer.” (Soft keys are the small buttons that appear at the bottom of the screen.) Next, dial the number to which you would like to transfer the call. Finally, press “Transfer” button again. That’s it; you’re done. For more tips of using Cisco phones and College voice mail, check out the How do I …? page on the new ITS website. Continue reading How do I transfer a call on my Cisco phone?

Wireless Networking Changes

A number of steps to improve security on the campus wireless network have been taken recently. The SSID SwatWireless is now only available to College-related individuals with a Windows domain account at Swarthmore. This includes faculty, staff and students. Logon with your Windows username and password will be required. Before using SwatWireless for the first time, individuals using Windows laptops will need to perform a few steps to install a security certificate available at http://wireless.swarthmore.edu. This only needs to be done once. Macintosh computers will automatically download the certificate. SwatWiress uses much stronger encryption and includes encryption of username and … Continue reading Wireless Networking Changes

Why am I getting an ExtremeZ-IP license error when I use the College’s servers from my Mac?

We know that the license expiration warnings are somewhat bothersome, but fortunately they are only temporary. Our Academic Computing and Systems groups are currently testing software that will make it easier and better for Macintosh computers to connect to some of our core servers. This process includes trial licenses for a short period while we make sure everything works correctly. Our systems administrators will make sure that the licenses are updated in a timely fashion, so that you will not loose connectivity. Once we’ve finalized this transition process, you will no longer be bothered by the messages. In the meantime, … Continue reading Why am I getting an ExtremeZ-IP license error when I use the College’s servers from my Mac?