Getting help when YOU need it!

Information Technology Services staff are in the office throughout the regular work day at Swarthmore and usually a bit beyond. And we love to talk with and help out members of the community with technology related questions. However you can … Continue reading Getting help when YOU need it!

ITS cautions against upgrading to macOS Sierra

Apple has just released its newest macOS Sierra operating system, and made it available as an automatic download to customers running OS X El Capitan in order to encourage them to update. If you have a Swarthmore issued computer, do not allow Sierra to install. Upgrading the operating system can break certain features, including the ability to log in with your Swarthmore account. If you need your Mac operating system upgraded, in order to use a feature that is currently unavailable, contact the Help Desk in Beardsley 110. Customers who have auto downloads enabled will see macOS Sierra start to … Continue reading ITS cautions against upgrading to macOS Sierra

ITS Recommendation for Windows 10

Microsoft released Windows 10 on July 29th, 2015 and is offering the operating system as a free upgrade to eligible Windows 7 and 8.1 installations for one year. ITS Recommendation Information Technology Services (ITS) will support personally-owned Windows 10 devices on our network and with supported College software.  ITS strongly recommends that College community members thinking of upgrading to Windows 10 adopt a “wait and see” approach, continuing to use earlier supported versions of Windows (Windows 7 Service Pack 1 and Windows 8.1) until the initial bugs and compatibility issues in Windows 10 are identified and fixed. At this point … Continue reading ITS Recommendation for Windows 10