Category: Faculty/Staff

Academic Technology, Email, Faculty/Staff, Network, Public Computing, Wireless

Network Update – Fix for Remaining Problems

Mark Dumic

The restart of the Beardsley core at 12:50 PM today did fix a number of problems including wireless access in the academic/administrative buildings. The wireless network should be working normally except for Guest Wireless which we expect to have operational shortly. Computers directly connected to a network jack were also fixed at that time. However, we have another residual problem with computers connected to a Cisco phone. In many cases, these computers are still not able to obtain network access. In those cases, a simple procedure will correct this problem. If your computer is connected to your phone you can … Continue reading Network Update – Fix for Remaining Problems

Faculty/Staff, Help Desk, People, Software, Tips

Google Chrome – a nice complement for browsing

admin

ITS tested Google Chrome on several of our swat online services, and found that many swat services function properly. Chrome is packed with many features that are easy to use including navigation and search history. If you are interested in road testing Google Chrome, feel free to download it; but keep in mind, Chrome is still in beta, and is not as mature as your current College supported browsers (Internet Explorer, Safari, and Firefox). Continue reading Google Chrome – a nice complement for browsing

Email, Email, Calendaring, & Collaboration Tools, Faculty/Staff, Help Desk, Software

Eudora Migration Continues

Robin Jacobsen

EUDORA MIGRATION CONTINUES During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users. We understand that changing e-mail software can be inconvenient so please consider the following options: you can switch to another e-mail program (apple mail or outlook), or you can follow our recommendation to migrate to Thunderbird. We are happy to assist you with the process now or when it is convenient for you during the next few months. … Continue reading Eudora Migration Continues

Faculty/Staff, Help Desk, Software, Workshops and Training

Faculty and staff are encouraged to upgrade to Office 2007

Robin Jacobsen

Office 2007 Starting this summer, ITS began transitioning the campus from Microsoft Office 2003 (Windows) to Microsoft Office 2007. Starting this semester, all classroom computers, all public and managed departmental labs, and all new machines and setups will have the 2007 versions of Office installed on them. ITS has been working closely with faculty and staff to schedule the upgrade and many departments are now using Office 2007. Office 2007 has changed substantially for Windows users. To ease this transition ITS is offering several overview sessions and we recommend you attend an overview when planning your upgrade. Scheduled dates are; … Continue reading Faculty and staff are encouraged to upgrade to Office 2007

Blackboard, Classroom and Conferencing Technologies, Email, Faculty/Staff, Help Desk, NetReg, People, Telephones

Helpdesk/Restech office move

admin

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you. Continue reading Helpdesk/Restech office move

Academic Technology, Blackboard, Faculty/Staff, Workshops and Training

Blackboard Upgrade and Training in August

admin

This summer, we will upgrade our Tri-College Blackboard Learning Management System to the latest version, and offer several workshops on old and new features. If you have immediate questions about Blackboard, please contact any member of our ITS/Library Support Team. In order to carry out the upgrade, Blackboard will be off line for a few hours. Planned Blackboard outage: Monday, August 11 8AM-12PM New features and training: The newest version of Blackboard brings two major feature enhancements: the Grade Center and Self/Peer Assessments. The Grade Center is a redesigned version of the old gradebook, with several notable improvements to the … Continue reading Blackboard Upgrade and Training in August