Little Ways to Make Things Easier

Here’s something you might not have known: For the past 3+ years we’ve been tweeting out little ways to make your digital life easier, especially focusing on often-used software tools here at Swarthmore.  You don’t need to be a Twitter user to see these, either — you can read them right on our ITS front page or on our @SwarthmoreITS Twitter page. On Tuesdays at noon (Eastern) we usually tweet out tips (some recent ones include a cybersecurity phishing quiz and a browser-checking tool to keep your browser(s) and plugins up-to-date easily.  On Wednesdays at noon (Eastern) we usually tweet … Continue reading Little Ways to Make Things Easier

The Help Desk Top 10

Ever wonder what the folks at the Help Desk answer most often?  Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10