Category: Help Desk

Help Desk

Update on Online and Print Directories

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ITS is pleased to announce the launch of a new online directory of contact information for faculty, staff, and students at http://www.swarthmore.edu/directory The new directory provides a simpler search interface and more up-to-date information based on the data in Banner, the College’s central database. Need to update your information? Please login to mySwarthmore to change your department, location, and name display preferences: https://myswat.swarthmore.edu/ You can now login to mySwarthmore using your network/email username and password. Once logged in, select Personal Information, then Update Directory Information. Print Directory Deadline The print directory will be published in late September. Please login to … Continue reading Update on Online and Print Directories

Blackboard, Classroom and Conferencing Technologies, Email, Faculty/Staff, Help Desk, NetReg, People, Telephones

Helpdesk/Restech office move

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We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you. Continue reading Helpdesk/Restech office move

Email, Calendaring, & Collaboration Tools, Faculty/Staff, Help Desk, Software, Tips, Workshops and Training

Office 2007 Line spacing tip

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Members of the Swarthmore community have shared valuable feedback about ITS’ Microsoft Office 2007 implementation as noted in this blog from our colleague, Cathy. During a recent overview session, we discussed line spacing options and modifications. By default, Microsoft Word 2007 applies a line space of 1.5, however, our colleague, Cathy found that we can reduce the space by using the following steps: Click the Page layout tab Go to the Paragraph Group Click the Launcher icon Adjust line spacing to “0” Click Save as default Continue reading Office 2007 Line spacing tip

Email, Faculty/Staff, Help Desk, Software, Tips, Workshops and Training

Thunderbird Features

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As Thunderbird is being introduced to the community, ITS would like to point out some features available in the program. Thunderbird is capable of the following: Creating and using mailing lists Applying filters and rules for message handling Tagging, color coding messages Dragging/dropping messages to/from folders Creating subfolders Customizing the interface (move fields) Sorting by fields Creating and using signatures To find out more, please attend one of ITS’ Thunderbird Overview sessions. Continue reading Thunderbird Features

Email, Help Desk, Tips

Spam, spam, spam

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To help control junk email on campus, Swarthmore uses Postini Perimeter Manager, a service that keeps junk mail from ever reaching your email inbox. However if you are still receiving a lot of junk mail there are a few things you can do to adjust your Spam filter. If you have an email alias that points to your email account you should add it to your settings in the message center. To do this go to http://messagecenter.swarthmore.edu and log in with your email address and password. Click the my settings link in the top right corner. Under personal settings choose … Continue reading Spam, spam, spam

Academic Technology, Classroom and Conferencing Technologies, Faculty/Staff, Help Desk, People, Public Computing, Replacement Cycle

Academic Tech Fair – Highlights

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The Spring 2008 Academic Technology Fair had something for everyone, especially our three iPod raffle winners. Crowds gathered throughout the day at our eight tables filled with gadgets, widgets and multimedia displays. Lots of interesting conversations came up as faculty and staff shared their ideas and experiences with technology for teaching, research and collaboration. Congratulations to the three winners of the iPod Shuffle raffle! They are Tom Stephenson, Professor of Chemistry, Tami Gura, Animal Facility Manager in Biology, and Bronwen Densmore, Reference & Instruction Intern in McCabe Library. Eric Behrens and Mike Bednarz of ITS draw a winner from the … Continue reading Academic Tech Fair – Highlights