Helpdesk/Restech office move

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you. Continue reading Helpdesk/Restech office move

Email, Spam & Undeliverable Messages

The College’s mail servers receive approximately 4 million messages a month. of which, roughly 60% are spam. It’s quite clear why scanning inbound messages for spam and viruses is desirable. These message are stopped by our scanning service and are never delivered to our servers. That’s why you need to log in to an external service to take any further action on those messages. You can configure this scanning to always deliver, or whitelist, particular addresses or domains, ie, allow everything from vassar.edu. Plans are being made to implement outbound message scanning. The College’s servers don’t send out a huge … Continue reading Email, Spam & Undeliverable Messages

Blackboard Upgrade and Training in August

This summer, we will upgrade our Tri-College Blackboard Learning Management System to the latest version, and offer several workshops on old and new features. If you have immediate questions about Blackboard, please contact any member of our ITS/Library Support Team. In order to carry out the upgrade, Blackboard will be off line for a few hours. Planned Blackboard outage: Monday, August 11 8AM-12PM New features and training: The newest version of Blackboard brings two major feature enhancements: the Grade Center and Self/Peer Assessments. The Grade Center is a redesigned version of the old gradebook, with several notable improvements to the … Continue reading Blackboard Upgrade and Training in August

Office 2007 Line spacing tip

Members of the Swarthmore community have shared valuable feedback about ITS’ Microsoft Office 2007 implementation as noted in this blog from our colleague, Cathy. During a recent overview session, we discussed line spacing options and modifications. By default, Microsoft Word 2007 applies a line space of 1.5, however, our colleague, Cathy found that we can reduce the space by using the following steps: Click the Page layout tab Go to the Paragraph Group Click the Launcher icon Adjust line spacing to “0” Click Save as default Continue reading Office 2007 Line spacing tip

Thunderbird Features

As Thunderbird is being introduced to the community, ITS would like to point out some features available in the program. Thunderbird is capable of the following: Creating and using mailing lists Applying filters and rules for message handling Tagging, color coding messages Dragging/dropping messages to/from folders Creating subfolders Customizing the interface (move fields) Sorting by fields Creating and using signatures To find out more, please attend one of ITS’ Thunderbird Overview sessions. Continue reading Thunderbird Features

Mathematica Unlimited

New passwords for 2008-2009 are available on the data-software server, including a new unlimited, network-independent license for students to install on their own computers. Detailed instructions on updating your system can be found for Mac and PC on the data-software server. For faculty and staff, when you launch Mathematica, you may be prompted to enter a new password. To get the password for your platform, browse to the data-software server and look in the faculty_staff folder for Mathematica. The Mathematica 6 readme file contains the new password you need for Mathematica 6. The Mathematica 5.2 readme file contains the password … Continue reading Mathematica Unlimited