Category: Help Desk

Email, Email, Calendaring, & Collaboration Tools, Faculty/Staff, Help Desk, Software

Eudora Migration Continues

Robin Jacobsen

EUDORA MIGRATION CONTINUES During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users. We understand that changing e-mail software can be inconvenient so please consider the following options: you can switch to another e-mail program (apple mail or outlook), or you can follow our recommendation to migrate to Thunderbird. We are happy to assist you with the process now or when it is convenient for you during the next few months. … Continue reading Eudora Migration Continues

Faculty/Staff, Help Desk, Software, Workshops and Training

Faculty and staff are encouraged to upgrade to Office 2007

Robin Jacobsen

Office 2007 Starting this summer, ITS began transitioning the campus from Microsoft Office 2003 (Windows) to Microsoft Office 2007. Starting this semester, all classroom computers, all public and managed departmental labs, and all new machines and setups will have the 2007 versions of Office installed on them. ITS has been working closely with faculty and staff to schedule the upgrade and many departments are now using Office 2007. Office 2007 has changed substantially for Windows users. To ease this transition ITS is offering several overview sessions and we recommend you attend an overview when planning your upgrade. Scheduled dates are; … Continue reading Faculty and staff are encouraged to upgrade to Office 2007

Help Desk

Update on Online and Print Directories

admin

ITS is pleased to announce the launch of a new online directory of contact information for faculty, staff, and students at http://www.swarthmore.edu/directory The new directory provides a simpler search interface and more up-to-date information based on the data in Banner, the College’s central database. Need to update your information? Please login to mySwarthmore to change your department, location, and name display preferences: https://myswat.swarthmore.edu/ You can now login to mySwarthmore using your network/email username and password. Once logged in, select Personal Information, then Update Directory Information. Print Directory Deadline The print directory will be published in late September. Please login to … Continue reading Update on Online and Print Directories

Blackboard, Classroom and Conferencing Technologies, Email, Faculty/Staff, Help Desk, NetReg, People, Telephones

Helpdesk/Restech office move

admin

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you. Continue reading Helpdesk/Restech office move

Email, Calendaring, & Collaboration Tools, Faculty/Staff, Help Desk, Software, Tips, Workshops and Training

Office 2007 Line spacing tip

admin

Members of the Swarthmore community have shared valuable feedback about ITS’ Microsoft Office 2007 implementation as noted in this blog from our colleague, Cathy. During a recent overview session, we discussed line spacing options and modifications. By default, Microsoft Word 2007 applies a line space of 1.5, however, our colleague, Cathy found that we can reduce the space by using the following steps: Click the Page layout tab Go to the Paragraph Group Click the Launcher icon Adjust line spacing to “0” Click Save as default Continue reading Office 2007 Line spacing tip

Email, Faculty/Staff, Help Desk, Software, Tips, Workshops and Training

Thunderbird Features

admin

As Thunderbird is being introduced to the community, ITS would like to point out some features available in the program. Thunderbird is capable of the following: Creating and using mailing lists Applying filters and rules for message handling Tagging, color coding messages Dragging/dropping messages to/from folders Creating subfolders Customizing the interface (move fields) Sorting by fields Creating and using signatures To find out more, please attend one of ITS’ Thunderbird Overview sessions. Continue reading Thunderbird Features