Password Requests via Email = Bogus!

On a regular basis, the Swarthmore community receives emails from malicious individuals requesting their passwords and sometimes other personally sensitive information. These emails are often cleverly disguised to look like they originated from an official source such as ITS. These attacks on the community are known as “phishing”. {For more info, see http://en.wikipedia.org/wiki/Phishing} Unfortunately, when community members respond to these bogus password requests, it results in their email accounts being used (almost instantaneously) to send massive quantities of spam to the Internet. {See a blog entry from this summer: Email, Spam & Undeliverable Messages } Further, this can result in … Continue reading Password Requests via Email = Bogus!

Eudora Migration Continues

EUDORA MIGRATION CONTINUES During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users. We understand that changing e-mail software can be inconvenient so please consider the following options: you can switch to another e-mail program (apple mail or outlook), or you can follow our recommendation to migrate to Thunderbird. We are happy to assist you with the process now or when it is convenient for you during the next few months. … Continue reading Eudora Migration Continues

Helpdesk/Restech office move

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you. Continue reading Helpdesk/Restech office move

Email, Spam & Undeliverable Messages

The College’s mail servers receive approximately 4 million messages a month. of which, roughly 60% are spam. It’s quite clear why scanning inbound messages for spam and viruses is desirable. These message are stopped by our scanning service and are never delivered to our servers. That’s why you need to log in to an external service to take any further action on those messages. You can configure this scanning to always deliver, or whitelist, particular addresses or domains, ie, allow everything from vassar.edu. Plans are being made to implement outbound message scanning. The College’s servers don’t send out a huge … Continue reading Email, Spam & Undeliverable Messages

Thunderbird Features

As Thunderbird is being introduced to the community, ITS would like to point out some features available in the program. Thunderbird is capable of the following: Creating and using mailing lists Applying filters and rules for message handling Tagging, color coding messages Dragging/dropping messages to/from folders Creating subfolders Customizing the interface (move fields) Sorting by fields Creating and using signatures To find out more, please attend one of ITS’ Thunderbird Overview sessions. Continue reading Thunderbird Features

Thunderbird Overview Sessions

Join us on Thursdays to learn about Swarthmore’s new email system, Thunderbird. ITS will offer Thunderbird Overview sessions for our PC and Mac users. We will alternate each week, for example, the first session on June 19th will focus on Thunderbird on PCs, the following session will focus on Thunderbird on Macs. We look forward to seeing you, click here to attend! Continue reading Thunderbird Overview Sessions