Website editor, that is. Our main website CMS (content management system) now has a cleaner, friendlier and more intuitive editor for entering content. Vist http://www.swarthmore.edu/web-help/working-editor if you have any questions about particular buttons. Continue reading There is a new editor in town
Google Chrome Version 42 was released in April 2015. The latest release of the Chrome web browser blocks Oracle’s Java plugin by default. Swarthmore College’s Banner system requires Java. Information Technology Services recommends using the Mozilla Firefox web browser to access Banner INB (Internet Native Banner). If you do not already have Firefox on your workstation, it can be downloaded from Mozilla’s website: https://www.mozilla.org/en-US/firefox/new/ If you have any questions, please contact the ITS Help Desk (help@swarthmore.edu). Continue reading Use Firefox for Banner INB
There is a problematic setting included in the latest version of the Mail application that comes bundled with OS X 10.10 Yosemite. If you use Apple’s Mail client to check your Swarthmore email, you will need to turn this setting off. The Mail application will now attempt to automatically change your email settings without warning, even when your email is working correctly. The automatic changes won’t necessarily be correct for your email account, and have caused issues with Swarthmore’s email settings. To stop this automatic configuration from occurring, make the following adjustments: 1. In the Mail Application, pull down the … Continue reading Tip: Disable Automatic Detection and Maintenance of Account Settings in Yosemite Mail
Continue reading Resetting Your Password Will Be Easier Than This.
Starting immediately, I.T.S. is providing all students, faculty, and staff with access to lynda.com, an online subscription library that teaches the latest software skills through high-quality instructional videos. Lynda.com maintains a very large and up-to-date library of courses taught by prominent technologists and designers. New titles are added every week. To try out the videos, visit http://lynda.swarthmore.edu or find the link under the “More” menu on the Dash toolbar. Lynda is tied into our single sign-on system, so you can log in with your College username and password. You can watch the videos 24/7, from anywhere that you have network access. You … Continue reading Lynda.com: a great new technical training resource
Ever wonder what the folks at the Help Desk answer most often? Below is our top 10, as well as a copy you can download (PDF) if you’d like. 1. Did your account get locked after hours? Wait a full 30 minutes for your account to unlock on its own before trying again. 2. Did you know that we have online tutorials for free, 24/7/365? Pick a topic, watch a short video: http://bit.ly/itstrainings 3. Have a guest visiting campus? Have them connect to SwatGuest and open a web browser (e.g. Chrome, Firefox, Safari) for further instructions on how to connect to … Continue reading The Help Desk Top 10
