Category: Tips

Help Desk, Security, Software, Tips

Patches, patches, and more patches!!

Nick

Whether you’re a Windows or Mac user, major software vendors have released multiple patches in the past several days to close existing security holes within your system. There are also important security fixes available for popular applications like Adobe Acrobat, Mozilla Firefox and QuickTime. Beginning with Apple, there is a security patch for Mac OS X 10.4 (Security Update 2008-001). This single patch fixes five security vulnerabilities. Additionally, an upgrade to Mac OS X 10.5.2 has become available. This upgrade fixes eight security holes and also updates functionality over 10.4. Apple’s software update feature should detect the availability of these … Continue reading Patches, patches, and more patches!!

Academic Technology, Blackboard, Faculty/Staff, Software, Tips

Enhancements to Blackboard Blog, Wiki and Podcast tools

admin

The suite of popular Bb web authoring tools has been upgraded in several small, but useful, ways. Blogs, Wikis and Podcasts are all flexible tools for communication and group collaborations. You may notice the following new features: * Embedded Flash MP3 Player–Play podcast episodes in your browser * Permalinks–Create permanent URL links to blogs, wikis, and individual entries or pages * Enhanced Set-up Options for Blogs and Wikis–Allows instructors to grant more permissions, comply with privacy laws, and export blog and wiki sites from their courses If you have questions about using Blogs, Wikis or Podcasts, please contact Academic Computing … Continue reading Enhancements to Blackboard Blog, Wiki and Podcast tools

Telephones, TipsLeave a comment

How do I transfer a call on my Cisco phone?

admin

I’ve had a new Cisco phone on my desk for over a year but didn’t learn how to transfer a phone call until today. It’s simple: While on the call, press the soft key “Transfer.” (Soft keys are the small buttons that appear at the bottom of the screen.) Next, dial the number to which you would like to transfer the call. Finally, press “Transfer” button again. That’s it; you’re done. For more tips of using Cisco phones and College voice mail, check out the How do I …? page on the new ITS website. Continue reading How do I transfer a call on my Cisco phone?