Windows 10 at Swarthmore

Microsoft will release Windows 10 on July 29th, 2015 and is offering the operating system as a free upgrade to existing Windows 7 and 8.1 installations for one year. ITS Recommendation ITS strongly recommends that College community members thinking of upgrading to Windows 10 adopt a “wait and see” approach, continuing to use earlier supported versions of Windows (Windows 7 Service Pack 1 and Windows 8.1) until the initial bugs and compatibility issues in Windows 10 are identified and fixed. After the official release is tested, Swarthmore College’s full recommendation for Windows 10 will be posted to the ITS Blog. Information … Continue reading Windows 10 at Swarthmore

Use Firefox for Banner INB

Google Chrome Version 42 was released in April 2015.  The latest release of the Chrome web browser blocks Oracle’s Java plugin by default. Swarthmore College’s Banner system requires Java.  Information Technology Services recommends using the Mozilla Firefox web browser to access Banner INB (Internet Native Banner). If you do not already have Firefox on your workstation, it can be downloaded from Mozilla’s website: https://www.mozilla.org/en-US/firefox/new/ If you have any questions, please contact the ITS Help Desk (help@swarthmore.edu). Continue reading Use Firefox for Banner INB

Tip: Disable Automatic Detection and Maintenance of Account Settings in Yosemite Mail

There is a problematic setting included in the latest version of the Mail application that comes bundled with OS X 10.10 Yosemite. If you use Apple’s Mail client to check your Swarthmore email, you will need to turn this setting off. The Mail application will now attempt to automatically change your email settings without warning, even when your email is working correctly. The automatic changes won’t necessarily be correct for your email account, and have caused issues with Swarthmore’s email settings. To stop this automatic configuration from occurring, make the following adjustments: 1. In the Mail Application, pull down the … Continue reading Tip: Disable Automatic Detection and Maintenance of Account Settings in Yosemite Mail

Please hold off on updating to OS X 10.10 Yosemite

Apple released OS X 10.10 Yosemite as a free update on October 16th. Last week many of our students and staff experienced a rocky start with the new operating system, quite a few reporting that their Macs won’t even boot after the upgrade. At this time ITS is recommending that community members NOT update to Yosemite. As with all new software, it is advisable to wait at least a month or two before upgrading to let the initial bugs and incompatibilities to be resolved.   In addition, ITS asks that staff and faculty NEVER upgrade the operating system on College-owned computers … Continue reading Please hold off on updating to OS X 10.10 Yosemite

Windows 8 Announcement

Microsoft released Windows 8 on October 26th, 2012 and most Windows hardware vendors are now shipping systems with Windows 8 installed. ITS Recommendation Information Technology Services (ITS) will support Windows 8 for our clients, including off-campus students, on new systems that ship with Windows 8 pre-installed. ITS strongly recommends that College community members thinking of upgrading to Windows 8 adopt a “wait and see” approach, continuing to use earlier supported versions of Windows (Windows 7 SP1 and Windows XP SP3) until the initial bugs and compatibility issues in Windows 8 are identified and fixed. It is ITS policy to test … Continue reading Windows 8 Announcement

Mac OS X Lion (10.7)

Mac OS X Lion (10.7) was released on July 20th. As the fall semester starts, ITS is recommending that community members NOT upgrade to Mac OS 10.7 yet. We are working to identify and resolve incompatibilities with core Swarthmore systems and software, but cannot fully support the new Operating System until we have time to test and document changes and patch our systems for Lion support. ITS will fully support the new Operating System in the near future, but can’t guarantee all of our services to early adopters. Continue reading Mac OS X Lion (10.7)