Category: Voicemail

Faculty/Staff, Help Desk, LinkedIn Learning, News, Tips, Voicemail, Workshops and Training, Zoom
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ITS Insider January 2026

Damaris Colon

January’s newsletter answers the question, “To update or not to update” (Windows OS)?, Is it “Greenlight, go!” (for Tahoe) and how to update macOS without upgrading, Microlearning with LinkedIn Learning, adding a temp Zoom phone voicemail greeting via holiday hours, turning your smartphone into a webcam, and the spring ITS Lunch & Learn Series. The ITS Insider is the Help Desk newsletter which includes timely topics and events. Continue reading ITS Insider January 2026

Help Desk, Telephones, Tips, Voicemail

Your phone & voicemail web portal, learn what you can do

Christina Webster

Did you know your phone and voicemail have web portals? Anyone assigned a phone extension can manage their Cisco phone and voicemail through a web portal, using their Swarthmore credentials. Shared phone extensions and extensions assigned to a department, do not have web portals. The Cisco Self Care Portal allows you to manage various phone features, like Call Forwarding (for any extension on your phone), Speed and Abbreviated Dials, Call History, and updating the phone’s location (description). From off-campus, you’ll need to connect to VPN, before going to the Self Care Portal web page. Note: the first time you connect … Continue reading Your phone & voicemail web portal, learn what you can do