IT Associate Training August 17-21

Beginning Monday, August 17th, about 30 students are attending a week-long, intensive training program to prepare them to work as IT Associates this year.? The students will participate in workshops to learn common support and troubleshooting techniques for network registration, wireless configuration, printing, Swatmail, voicemail, software installation, and virus detection and cleaning.? In addition, they will participate in group projects to plan for Move In Day and create user education materials for popular College systems. The first big initiative for the IT Associates will be to “storm the dorms” on Move In Day to help incoming students connect their computers … Continue reading IT Associate Training August 17-21

Share your thoughts with ITS and the Library

Have some thoughts to share with ITS and Library about computers in the dorms, labs, or Libraries? Have suggestions about Printing, Software, Support. Join us in McCabe on Monday, April 13th at 8 pm and tell us. (in the Popular Reading Room – aka the room where the coffee is at night) Members of the ITS Client Services team and librarians will discuss some projects and ideas that we really need your input on. We will answer your questions too. And we will buy pizza. Continue reading Share your thoughts with ITS and the Library

Students: ITS is hiring summer employees

ITS is accepting applications for student employees to help with imaging and deploying new computers this summer. Please apply online. Title: Summer Technical Support Associate (Summer Upgraders) Classification: Category III pay rate Hours: 8:30-4:30 weekdays; starting late May until early August. Duties: Upgrade faculty/staff computers according to described procedure. This includes backing up files on the old computer, configuring new computer, installing files on the new computer, installing software and removal of old computer hardware. Candidate should be: 1) very comfortable with the Mac OS and Windows XP Operating Systems 2) able to lift and move heavy computer equipment around … Continue reading Students: ITS is hiring summer employees