If You Spill Something, Say Something.

Liquid Spills on Portable Computers

Spilling a liquid on your laptop can be a real problem, but accidents happen and there are a few steps you can take to minimize the damage.

Most importantly, don’t try to restart the computer if it has shut down.

If the computer is still running, perform a forced shutdown by pressing and holding down the power button until the computer shuts off. (Count to ten slowly while you hold down the power button).

Next, the battery should be removed. If you have a Dell or almost any other brand of PC this is easy to do and doesn’t require any tools. Just turn the computer over and look for one or two sliding latches that hold the battery in place. If you have a Mac manufactured since 2008 the battery isn’t removable without special tools and safety precautions, so don’t attempt it. If you see any evidence of moisture, try to soak it up with a towel or sponge. Don’t be tempted to use a blow dryer or similar appliance to dry the liquid because this will usually just force the liquid deeper into the internal parts.

Now open the display as far as possible and position the computer on its side in order to let as much air as possible to circulate around the computer. As soon as possible bring the computer to the Help Desk. When you get to the Help Desk don’t be embarrassed to explain exactly what happened and the type of liquid spilled.

Generally speaking, the computer will have to sit a minimum of 24 hours before any further actions can be performed, so be patient.