Category: Help Desk

Help Desk, People

ITS welcomes Barbara McKinnon

Robin Jacobsen

ITS is happy to announce Barbara McKinnon has joined the Client Servcices Team. Barbara comes to us from the University of Pennsylvania, School of Nursing and has recently completed her Microsoft Certification as a Desktop Support Technician and Microsoft Certified Professional. Barbara recently served as the Vice President of Programs for the Delaware Valley Chapter of the Help desk Institute. Barbara has over 10 years of IT experience including support of; desktops, laptops, mobile devices, classrooms and computer labs. If your scheduled allows, please welcome Barbara to Swarthmore College on Tuesday, January 15th from 1:00-2:00 PM in Parrish Parlors. Continue reading ITS welcomes Barbara McKinnon

Help Desk, SoftwareLeave a comment

Mathematica license update for faculty & staff

admin

Faculty and staff with Mathematica 5.2 or 6.0 installed on a college owned computer will be prompted to update your password after August 1, 2007. To make the change, first find the Mathematica folder on the data-software server. (First choose either the Mac or Windows folder, then open the Faculty_Staff_only folder.) Please refer to the ReadMe file for the new password that corresponds with your version of Mathematica. Contact the ITS help desk if you have any questions or problems with the update. Continue reading Mathematica license update for faculty & staff