{"id":10455,"date":"2026-07-07T08:31:28","date_gmt":"2026-07-07T12:31:28","guid":{"rendered":"https:\/\/blogs.swarthmore.edu\/its\/?p=10455"},"modified":"2026-07-07T09:34:04","modified_gmt":"2026-07-07T13:34:04","slug":"a-new-look-for-the-its-knowledge-base","status":"publish","type":"post","link":"https:\/\/blogs.swarthmore.edu\/its\/2026\/07\/07\/a-new-look-for-the-its-knowledge-base\/","title":{"rendered":"A New Look for the ITS Knowledge Base"},"content":{"rendered":"\n<p>Starting <strong>Wednesday, July 8, 2026<\/strong>, the ITS Knowledge Base (KB) is getting a major upgrade. While all of our trusted help documentation and instructions are staying the same, we are migrating the site to a new platform to give you a better user experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s Changing?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Modern Look &amp; Feel:<\/strong> A refreshed, cleaner interface with better support for mobile devices.<\/li>\n\n\n\n<li><strong>Better Performance:<\/strong> Faster page load times and smoother navigation.<\/li>\n\n\n\n<li><strong>Improved Accessibility:<\/strong> Easier for everyone in our community to read and navigate.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What You Need to Know<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The main URL stays the same; page urls will change:<\/strong> You can still find all public help documentation at <a href=\"https:\/\/kb.swarthmore.edu\">kb.swarthmore.edu<\/a>, but the individual page addresses are changing.<\/li>\n\n\n\n<li><strong>Pages and navigation will look a little different:<\/strong> individual article layouts and navigation menus will have a fresh look.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" src=\"https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-1024x519.png\" alt=\"Updated Swarthmore Knowledge Base Main Page user interface showing light and dark modes.\" class=\"wp-image-10466\" srcset=\"https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-1024x519.png 1024w, https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-300x152.png 300w, https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-768x389.png 768w, https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-1536x778.png 1536w, https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001-118x60.png 118w, https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/light-dark-swat-kb_001.png 1615w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">New Knowledge Base home page has light and dark modes.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">We need your feedback!<\/h2>\n\n\n\n<p>With a migration this size, there might be a few hiccups. If you run into any broken links, have difficulty accessing information, or spot any incorrect instructions, please let us know right away so we can fix it. Submit your feedback at <a href=\"https:\/\/support.swarthmore.edu\">support.swarthmore.edu<\/a> or support@swarthmore.edu.  <\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starting Wednesday, July 8, 2026, the ITS Knowledge Base (KB) is getting a major upgrade. While all of our trusted help documentation and instructions are staying the same, we are migrating the site to a new platform to give you &hellip; <a href=\"https:\/\/blogs.swarthmore.edu\/its\/2026\/07\/07\/a-new-look-for-the-its-knowledge-base\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">A New Look for the ITS Knowledge Base<\/span><\/a><\/p>\n","protected":false},"author":51,"featured_media":10472,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[429,4],"tags":[90,510,507,509,508,257],"class_list":{"0":"post-10455","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-knowledgebase","8":"category-news","9":"tag-featured","10":"tag-help-documentation","11":"tag-kb","12":"tag-knowledge-base","13":"tag-knowledgebase","14":"tag-update","16":"fallback-thumbnail"},"jetpack_featured_media_url":"https:\/\/blogs.swarthmore.edu\/its\/wp-content\/uploads\/2026\/07\/Swarthmore_Knowledge_Base-scaled.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/ph2nPL-2ID","_links":{"self":[{"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/posts\/10455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/comments?post=10455"}],"version-history":[{"count":11,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/posts\/10455\/revisions"}],"predecessor-version":[{"id":10471,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/posts\/10455\/revisions\/10471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/media\/10472"}],"wp:attachment":[{"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/media?parent=10455"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/categories?post=10455"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.swarthmore.edu\/its\/wp-json\/wp\/v2\/tags?post=10455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}