Archive for the 'Telephones' Category

ITS Notice 5/22/09: No Access to Stored Voicemail Tuesday 5/26 from 8 AM – 1 PM

Friday, May 22nd, 2009

ITS will be doing maintenance on the voicemail system on Tuesday, May 26 from 8 AM to 1 PM.? During this time, there will be no access to voicemail left on the system prior to 8 AM that day.? New voicemail left during the maintenance window can be accessed as usual.? After maintenance is complete, [...]

4/1/09 Brief Voicemail Outage between Noon and 1 PM

Wednesday, April 1st, 2009

Between Noon and 1 PM today, the voicemail server will be unavailable for approximately 20 minutes in order to perform some maintenance. During this brief period, individuals will not be able to listen to existing voicemail messages. Callers will still be able to leave new voicemail and individuals will be able to play these new [...]

ITS Announcement 10/14/08: Network & Telephone Service Interruptions This Week

Tuesday, October 14th, 2008

Taking advantage of the break, ITS will be performing maintenance work on network equipment and telephone servers. Some of this work will require interruptions in service. Below is a list of planned outages:
Wed, Noon – 1 PM:
There will be a 15-20 minute period when access to saved voicemail messages will be interrupted. New voicemail messages [...]

Helpdesk/Restech office move

Wednesday, August 6th, 2008

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you.

Speed Dial Setup for Cisco Phones

Monday, June 2nd, 2008

ITS has made available to Cisco phone users a web-based service that supports the setting of Speed Dial and Abbreviated Dial numbers.  A total of 100 speed dial and abbreviated dial numbers are available per phone.  For additional details and to access the service, point your browser to www.swarthmore.edu/phones.  Select the category Cisco Phones from [...]

Brief Late Night Network/Phone Outages

Thursday, September 27th, 2007

A number of short, late night network maintenance activities will occur in conjunction with Fall break.
On Friday, October 5 at 11:30 PM there will be a 10-20 minute outage of network, phones and wireless in the following buildings: Robinson House, Lang Music and Dana.
On Friday, October 12 at 11:30 PM there will be a 10-20 [...]

How do I transfer a call on my Cisco phone?

Thursday, August 23rd, 2007

I’ve had a new Cisco phone on my desk for over a year but didn’t learn how to transfer a phone call until today. It’s simple:
While on the call, press the soft key “Transfer.” (Soft keys are the small buttons that appear at the bottom of the screen.)
Next, dial the number to which [...]