Archive for the 'Helpdesk' Category
Friday, October 24th, 2008
If you’re a Windows user, did you ever wonder what the periodic appearance of a yellow shield on your task bar means? When you have Windows Automatic Update enabled (and you definitely should!), your PC will regularly check with Microsoft to see if any new software fixes or patches are available to download and install.
Generally, [...]
Posted in Helpdesk, Security, Software | Comments Off
Tuesday, September 30th, 2008
ITS tested Google Chrome on several of our swat online services, and found that many swat services function properly. Chrome is packed with many features that are easy to use including navigation and search history. If you are interested in road testing Google Chrome, feel free to download it; but keep in mind, Chrome is [...]
Posted in Faculty/Staff, Helpdesk, People, Software, Tips | Comments Off
Saturday, September 27th, 2008
EUDORA MIGRATION CONTINUES
During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users.
We understand that changing e-mail software can be inconvenient so please consider the following [...]
Posted in Email, Email, Calendering, and Collaboration Tools project, Faculty/Staff, Helpdesk, Software | Comments Off
Saturday, September 27th, 2008
Office 2007
Starting this summer, ITS began transitioning the campus from Microsoft Office 2003 (Windows) to Microsoft Office 2007. Starting this semester, all classroom computers, all public and managed departmental labs, and all new machines and setups will have the 2007 versions of Office installed on them. ITS has been working closely with faculty and staff [...]
Posted in Faculty/Staff, Helpdesk, Software, Workshops and Training | Comments Off
Wednesday, August 6th, 2008
We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you.
Posted in Blackboard, Email, Faculty/Staff, Helpdesk, Media Services, NetReg, People, Telephones | Comments Off
Thursday, July 17th, 2008
Members of the Swarthmore community have shared valuable feedback about ITS’ Microsoft Office 2007 implementation as noted in this blog from our colleague, Cathy.
During a recent overview session, we discussed line spacing options and modifications.
By default, Microsoft Word 2007 applies a line space of 1.5, however, our colleague, Cathy found that we can reduce the [...]
Posted in Email, Calendering, and Collaboration Tools project, Faculty/Staff, Helpdesk, Software, Tips, Workshops and Training | Comments Off
Wednesday, July 9th, 2008
As Thunderbird is being introduced to the community, ITS would like to point out some features available in the program. Thunderbird is capable of the following:
Creating and using mailing lists
Applying filters and rules for message handling
Tagging, color coding messages
Dragging/dropping messages to/from folders
Creating subfolders
Customizing the interface (move fields)
Sorting by fields
Creating and using signatures
To find out more, [...]
Posted in Email, Faculty/Staff, Helpdesk, Software, Tips, Workshops and Training | Comments Off
Tuesday, April 15th, 2008
To help control junk email on campus, Swarthmore uses Postini Perimeter Manager, a service that keeps junk mail from ever reaching your email inbox.
However if you are still receiving a lot of junk mail there are a few things you can do to adjust your Spam filter.
If you have an email alias that points to [...]
Posted in Email, Helpdesk, Tips | Comments Off
Tuesday, April 8th, 2008
The Spring 2008 Academic Technology Fair had something for everyone, especially our three iPod raffle winners. Crowds gathered throughout the day at our eight tables filled with gadgets, widgets and multimedia displays. Lots of interesting conversations came up as faculty and staff shared their ideas and experiences with technology for teaching, research and [...]
Posted in Academic Computing, Faculty/Staff, Helpdesk, Media Services, People, Public Computing, Replacement Cycle | Comments Off
Tuesday, April 8th, 2008
Late last week, Apple released some security fixes for its QuickTime application so users (any platform) should update to the latest version (7.4.5) as soon as they can. This latest update fixes eleven assorted security vulnerabilities. Users who have QuickTime configured to check for updates automatically just need to enable the installation. [...]
Posted in Faculty/Staff, Helpdesk, Security, Software, Tips | Comments Off