Archive for the 'Email' Category

Phishing Examples

Monday, August 17th, 2009

Phishing is a common experience for email users these days. Swarthmore email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Swarthmore ITS Staff.
However, you should know that ITS will never, ever request your password!? Emails requesting [...]

Amazon WorldPay Card Scam

Friday, April 24th, 2009

If you receive an email with the subject: “WorldPay CARD transaction Confirmation,” do not respond to the email, it is a scam.? ITS recommends deleting it from your Inbox, and then emptying your trash folder.

Email System Update: Message Headers

Friday, March 13th, 2009

If you are missing messages or have senders and subject lines that do not match the message content please rebuild the mailbox by right clicking on the mailbox in question (control click for macs) choose properties, and then click rebuild.

Avoid IRS Phishing Attempts!

Wednesday, March 11th, 2009

All you need to know is: the IRS does NOT initiate taxpayer communications through email. So, if you receive an unsolicited email from the IRS, it’s not from them!! Discard it.
In addition, if you do email the IRS directly and then receive a response, keep in mind that they will
- NEVER request detailed personal information [...]

Open an Unanticipated PDF File, Infect Your PC!

Monday, November 10th, 2008

Most everyone knows not to open executables (e.g., .exe, .bat, etc.) and documents (e.g., .doc, .xls, .ppt, .html, etc.) received via email when they’re not expected. However, did you know that Adobe Acrobat documents (.pdf) fall into the same category?? It’s quite straightforward for an attacker to invisibly modify a pdf document in [...]

Network Update – Fix for Remaining Problems

Tuesday, October 7th, 2008

The restart of the Beardsley core at 12:50 PM today did fix a number of problems including wireless access in the academic/administrative buildings. The wireless network should be working normally except for Guest Wireless which we expect to have operational shortly. Computers directly connected to a network jack were also fixed at that time. However, [...]

Password Requests via Email = Bogus!

Tuesday, September 30th, 2008

On a regular basis, the Swarthmore community receives emails from malicious individuals requesting their passwords and sometimes other personally sensitive information.
These emails are often cleverly disguised to look like they originated from an official source such as ITS. These attacks on the community are known as “phishing”.
{For more info, see http://en.wikipedia.org/wiki/Phishing}
Unfortunately, when community members [...]

Eudora Migration Continues

Saturday, September 27th, 2008

EUDORA MIGRATION CONTINUES
During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users.
We understand that changing e-mail software can be inconvenient so please consider the following [...]

Helpdesk/Restech office move

Wednesday, August 6th, 2008

We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you.

Email, Spam & Undeliverable Messages

Friday, August 1st, 2008

The College’s mail servers receive approximately 4 million messages a month. of which, roughly 60% are spam. It’s quite clear why scanning inbound messages for spam and viruses is desirable. These message are stopped by our scanning service and are never delivered to our servers. That’s why you need to log in [...]