Archive for the 'Email' Category
Monday, August 17th, 2009
Phishing is a common experience for email users these days. Swarthmore email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Swarthmore ITS Staff.
However, you should know that ITS will never, ever request your password!? Emails requesting [...]
Posted in Email, Security | No Comments »
Friday, April 24th, 2009
If you receive an email with the subject: “WorldPay CARD transaction Confirmation,” do not respond to the email, it is a scam.? ITS recommends deleting it from your Inbox, and then emptying your trash folder.
Posted in Email, Faculty/Staff, Helpdesk, People, Security, Students, Tips | Comments Off
Friday, March 13th, 2009
If you are missing messages or have senders and subject lines that do not match the message content please rebuild the mailbox by right clicking on the mailbox in question (control click for macs) choose properties, and then click rebuild.
Posted in Email, Faculty/Staff, Helpdesk, Tips | Comments Off
Wednesday, March 11th, 2009
All you need to know is: the IRS does NOT initiate taxpayer communications through email. So, if you receive an unsolicited email from the IRS, it’s not from them!! Discard it.
In addition, if you do email the IRS directly and then receive a response, keep in mind that they will
- NEVER request detailed personal information [...]
Posted in Email, Security | Comments Off
Monday, November 10th, 2008
Most everyone knows not to open executables (e.g., .exe, .bat, etc.) and documents (e.g., .doc, .xls, .ppt, .html, etc.) received via email when they’re not expected. However, did you know that Adobe Acrobat documents (.pdf) fall into the same category?? It’s quite straightforward for an attacker to invisibly modify a pdf document in [...]
Posted in Email, Security, Software, Tips | Comments Off
Tuesday, October 7th, 2008
The restart of the Beardsley core at 12:50 PM today did fix a number of problems including wireless access in the academic/administrative buildings. The wireless network should be working normally except for Guest Wireless which we expect to have operational shortly. Computers directly connected to a network jack were also fixed at that time. However, [...]
Posted in Academic Computing, Email, Faculty/Staff, Network, Public Computing, Wireless | Comments Off
Tuesday, September 30th, 2008
On a regular basis, the Swarthmore community receives emails from malicious individuals requesting their passwords and sometimes other personally sensitive information.
These emails are often cleverly disguised to look like they originated from an official source such as ITS. These attacks on the community are known as “phishing”.
{For more info, see http://en.wikipedia.org/wiki/Phishing}
Unfortunately, when community members [...]
Posted in Accounts and Passwords, Email, Security | Comments Off
Saturday, September 27th, 2008
EUDORA MIGRATION CONTINUES
During the summer over 170 faculty and staff members have transitioned from Eudora to another email client. Thunderbird is the most popular email client selected. Beginning in October, ITS will be scheduling a time to migrate current Eudora users.
We understand that changing e-mail software can be inconvenient so please consider the following [...]
Posted in Email, Email, Calendering, and Collaboration Tools project, Faculty/Staff, Helpdesk, Software | Comments Off
Wednesday, August 6th, 2008
We, the Helpdesk, Restech, and Associate Director, Robin Jacobsen have all moved to Room 110 of Beardsley Hall. If you have trouble with your computer, email, software applications, your printer, or just want to say hello, stop by to see us in room 110 of Beardsley, we look forward to serving you.
Posted in Blackboard, Email, Faculty/Staff, Helpdesk, Media Services, NetReg, People, Telephones | Comments Off
Friday, August 1st, 2008
The College’s mail servers receive approximately 4 million messages a month. of which, roughly 60% are spam. It’s quite clear why scanning inbound messages for spam and viruses is desirable. These message are stopped by our scanning service and are never delivered to our servers. That’s why you need to log in [...]
Posted in Email, Security | Comments Off